Privacy Policy for Medical Transportation Company (MTC)

Introduction

Medical Transportation Company (MTC) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website [Insert Website URL] and use our services. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information in the following ways:

• Personal Information: When you book medical transportation services or register on our website, we may collect personal details such as your name, phone number, email address, medical conditions, emergency contacts, and payment information.

• Non-Personal Information: We may collect non-personally identifiable information such as browser type, device type, IP address, and usage data via cookies and similar technologies to improve our website’s functionality and user experience.

• Health and Medical Information: As part of our services, we may collect sensitive health-related information that you provide for transportation purposes. This information will be kept confidential and used only to ensure the proper care during transport.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, manage, and improve our medical transportation services.
• To communicate with you regarding service bookings, updates, or changes to your scheduled transport.
• To process payments and handle billing inquiries.
• To respond to customer inquiries and feedback.
• To improve our website and services based on your feedback and usage patterns.
• To comply with legal obligations, including regulatory requirements in Saudi Arabia.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your information with trusted third-party vendors who assist with the operation of our website, payment processing, and medical transport services, all of whom are required to protect your data.

• Legal Requirements: We may disclose your information if required by law, such as to comply with government requests, legal processes, or regulations in Saudi Arabia.

• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred as part of the transaction. We will notify you of any such change.

4. Data Security

We implement reasonable and appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the website.

6. Your Rights

Under Saudi Arabian law, you have certain rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in any email we send or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to periodically review this page to stay informed about how we are protecting your information.